Privacy Policy

The Hotel collects the following personal data:

• Personal data: name, surname, contact details


• Payment information


• Reservation data: stay dates, preferences


• Identification documents: passport or ID card

Collected data is processed for the following purposes:

• Processing reservations (performance of a contract)


• Improving guest experience


• Ensuring compliance with legal requirements


• Managing loyalty programs


• Sending personalized marketing communications (only with consent)

Personal data may be shared with the following parties based on the data subject’s written consent, except where required by law:

• Payment systems and providers


• Booking platforms and agents


• Partner hotels and service providers

The Company applies the following security measures:

• Encryption and technical protection measures (SSL, etc.)


• Restricted access to data


• Prevention of unauthorized use

Personal data shall be deleted without undue delay once the purposes of processing have been fulfilled and legal grounds for retention no longer exist.

Guests have the right to:

• Access their personal data


• Request correction and updating


• Request deletion or destruction


• Restrict data processing


• Obtain information about processing purposes, duration, and third parties

• CCTV is used on the hotel premises for security purposes


• Recordings are typically retained for 30 days